Pilot
Fixed fee, time-boxed, on one workflow.
For proving it works before any commitment.
- One workflow, scoped and agreed up front
- Run on your real calls, not a demo line
- Success measures agreed before go-live
- No obligation to continue
CUSTOM PRICING
A quote shaped around the operation you need.
Start with one workflow. Define the scope. Expand when it works.
Commercial terms follow reviewed scope.
How engagements start
Three ways in. One way to begin.
Every engagement begins with a pilot on your own call volume. What follows depends on how much of your operation Concierge ends up running.
Growth
Mid-volume, blending usage and outcomes.
For operations expanding beyond the first workflow.
- Additional workflows and channels
- Outbound alongside inbound
- Connected actions across more systems
- Operational reporting for your team
Enterprise
Custom, outcome-weighted, with data-residency options.
For regulated operations and high-volume contact centres.
- API-first integration with your core stack
- Named owners and agreed escalation paths
- Data-residency and retention options
- Agent assist across your team
Priced and invoiced in Naira
Your costs do not move because the dollar did. That is a deliberate difference from tools billed abroad in a currency you do not earn in.
These are shapes, not price points. What you pay depends on volume, workflows and the systems we connect — so the figure comes after discovery, not before it.
What shapes the quote
Four inputs. One clear scope.
- 01
Conversations
Expected conversation volume, channels, languages, locations, and timing.
- 02
Workflow & dispatch
Intent coverage, routing rules, dispatch paths, actions, retries, and configured exceptions.
- 03
Connections
Systems, permissions, data lookups, and actions that must be connected and validated.
- 04
Support & visibility
Records, reporting, observability, support, and operational review needs.
We begin with one scoped workflow, then expand what works.
Tell us what you want Concierge to run.
Share the workflow. We’ll shape the scope.