CONCIERGE OPUS FOR TEAMS
A concierge on a plan.
Concierge answers your calls and messages, reaches out to your customers, and brings your team in when something needs a person. No contact centre required, and no discovery process before a price.
EXPLORE THE WORKFLOWBusinesses where the phone is the front door.
Businesses running customer-facing operations without a contact centre — clinics, estates, hotels, smaller ISPs, retail and professional services. Anyone who would otherwise let the phone ring.
- Clinics and diagnostic centres
- Residential estates and facilities
- Hotels and serviced apartments
- Smaller ISPs and retail
- Professional services
Four steps, and none of them is a meeting.
- 01
Sign up
Choose a plan and create your account. No sales call in the way.
- 02
Connect your phone line
If your line runs on SIP it connects directly. If it does not, calls are forwarded and your number stays exactly as it is. If you do not have a line yet, one can be provisioned.
- 03
Activate your playbooks
Pick the packaged jobs your concierge already knows how to do for your industry — booking, ticketing, dispatch, follow-up. You activate a playbook; you do not build one.
- 04
Go live
Your concierge starts answering. Your team sees what it is doing and steps in when it matters.
The same concierge. The plan sets the dials.
No plan removes a focus area. What changes with scale is volume, the number of concierges and lines, how many of your team work alongside them, and how deep the connections go.
Enterprise only
Public-safety intake, financial-services workflows with account-level effect, and any operation where the human-oversight posture has to be contractually guaranteed are Enterprise engagements. The Teams line does not carry them.
See Concierge Opus EnterpriseBuilt for operations where the phone is the front door.
Starter, Team and Team Plus.
Three plans, one concierge. What moves between them is volume, how many concierges and lines you run, how many of your team work alongside them, and how deep the connections go.
Starter
One line, one or two people.
- One concierge on one line
- Core playbook bundle for your industry
- Calendar, payment links and WhatsApp connections
- Activity feed and daily digest
Team
A small team sharing one operation.
- One or two concierges
- Every playbook available for your industry
- Plus standard CRM and booking connections
- Weekly reports
Team Plus
A larger team, or several locations.
- Several concierges and lines
- Every playbook, plus variants configured to your operation
- Plus API access
- Dashboards and exports, with an onboarding call
In every plan
No plan removes a focus area. These are in all three.
- Your calls answered on your phone line, and outbound when you need it
- Playbooks that end the conversation as work done, not a message to action later
- Your team brought in by voice when something needs a person
- A record of what was said and what was done, and what it tells you
On price
Plans are priced and invoiced in Naira, monthly or annual. Your costs do not move because the dollar did. Concierge Opus for Teams is not open yet, so the figures are not set — join the waitlist and we will send them to you when it opens.
Join the waitlistGet a concierge for your business.
Teams is not open yet. Join the list and we will let you know when it is.